Our company is based in Canada. While we do not have physical retail locations in the U.S., we specialize in shipping high-quality medical equipment directly to customers across the United States.
No, we operate exclusively online and do not have physical storefronts in the United States. All orders are placed through our website and shipped directly to your location.
All of our orders are processed and shipped from Canada. We work with reliable shipping partners to ensure fast and secure delivery to customers across the U.S.
No additional steps are required on your part. We handle all cross-border logistics, including customs documentation. Just place your order as usual, and we’ll take care of the rest.
Absolutely. You can contact us anytime via email or through the contact form on our website. Our team is available to assist with any general inquiries.
We accept major credit cards (Visa, MasterCard, American Express), PayPal, and other secure online payment options. All payments are processed in U.S. dollars.
Yes. Our website uses SSL encryption and secure payment gateways to ensure that your personal and payment information is fully protected.
Yes, all prices are displayed in U.S. dollars, and payments are processed in USD to make ordering easy for our U.S. customers.
Many of our medical devices are FDA-approved or meet international regulatory standards recognized in the U.S. Please refer to the product description for specific certifications, or contact us if you need more detailed compliance information.
We only sell brand-new medical equipment. All items are sourced from trusted manufacturers and come in their original packaging with full documentation.
If you're unsure which product best fits your needs, our support team is here to help. You can contact us for personalized recommendations based on your use case or medical setting.
You can reach our customer support team via email, our social networks or through the contact form on our website. We typically respond within 24 business hours.
Yes, we offer basic technical support for all products we sell. For more advanced troubleshooting, we can connect you with the manufacturer's support team if needed.
Yes, absolutely. Our team is available to help you find the most suitable equipment for your needs. Just contact us, and a product specialist will assist you.